First Time Set-up

Where can I find the IMEI / Device ID?

This is located on the back of the watch.



First time use (initial setup)


When first setting up the watch with the App you need to be next to a window or outdoors, with a clear line of sight to the sky.

Make sure the watch has credit or a call & data plan & the simcard has been activated (Please speak to your network provider if you're unsure whether the sim is activated or not).


Upon first use, the watch may show a location to the nearest telephone mast, rather than the precise location of the watch. To correct this, hold down the SOS button on the watch, this will create an emergency call to the parent’s phone & update the location of the watch to within a few meters.